Australian-owned digital solutions for organisations across APAC

Connect your customer journey, business systems and workflows.

DesignEpic designs and implements websites, CRM, automation, analytics and work-management systems—helping organisations attract customers, deliver services and operate with less friction.

Tell us what needs to work better Explore our solutions
Australian-owned Delivery across APAC One connected roadmap
yourbusiness.com.au
Connected delivery system Attract → Convert → Deliver → Improve

Website + CRM + workflow + analytics, designed around one customer and operational journey.

One connected roadmap
● Workflow updated Customer request routed CRM → service team · just now
Connected capability
Websites & SEO CRM & automation Jira, JSM & Confluence Analytics & reporting

Four solution pillars

Improve the complete journey—from first interaction to finished work.

Start with one business constraint, then connect the capabilities required to solve it without creating another silo.

Digital Experience & Growth

Websites, SEO, content, campaigns and conversion optimisation that make the next step clear and measurable.

Explore the pillar →

Customer Systems & Automation

CRM, forms, bookings, lead management and automated follow-up that keep opportunities moving.

Explore the pillar →

Work Management & Operations

Jira, Jira Service Management, Confluence, workflows, knowledge and service operations designed around how work gets done.

Explore the pillar →

Data & Performance

Analytics, dashboards, reporting and continuous improvement that connect activity to customer and operational outcomes.

Explore the pillar →

The connected journey

From first interaction to finished work.

A strong digital system helps the right customer find you, choose you, move through delivery and give your team the evidence to improve.

01 Attract
02 Convert
03 Route
04 Deliver
05 Improve

A clear delivery process

From business problem to measurable digital system.

You always know what is happening, what we need from you and what success will be measured against.

01 · DISCOVER

Understand

Clarify the customer, team, process and commercial or service outcome.

02 · DESIGN

Map

Map the journey, information, ownership, integrations and measures that matter.

03 · IMPLEMENT

Connect

Configure the experience, systems, workflows, automation and reporting.

04 · IMPROVE

Learn

Launch, observe real behaviour and refine the highest-value constraints.

Focused starting points

Practical packages for digital growth work.

These packages are useful entry points for websites and customer acquisition. For CRM, operations or cross-system work, start with the project enquiry.

  • Starter package

    Growth Partner

    From $2,000/mo

    Content, SEO and conversion optimisation for businesses ready to scale.

    • Content and conversion optimisation
    • SEO improvements
    • Landing-page improvements
    • Monthly strategy review
    Discuss Growth

  • Starter package

    Local Lead Engine

    From $6,500

    A connected website, local visibility and follow-up workflow.

    • Conversion-focused website
    • Local search page plan
    • CRM and form integration
    • Tracking dashboard
    Plan my Lead Engine

  • Starter package

    Digital Foundation

    From $3,500

    A professional presence with the essentials required to convert visitors.

    • Strategy and page planning
    • Up to five core pages
    • Mobile-first development
    • Basic SEO and analytics
    Discuss Foundation

See how we think

Useful detail before you start a conversation.

Explore practical use cases, understand the people and principles behind DesignEpic, or review a transparent demonstration project.

Use cases

Practical systems for better work

Explore detailed applications across customer journeys, Jira, JSM, WordPress, CRM, workflows and risk management.

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About

Why DesignEpic connects both sides

Learn how customer-facing digital experience and internal delivery systems fit together in one operating journey.

About DesignEpic →
Demonstration

A complete connected-journey blueprint

Review a clearly labelled demonstration—not a fabricated client claim—showing the decisions, workflow and measurement plan.

View the demonstration →
01 Business and service outcomes before tools
02 Customer and team journeys designed together
03 Clear scope and plain-English decisions
04 Secure, maintainable systems you can own

Why DesignEpic

Creative enough to earn attention. Structured enough to improve operations.

DesignEpic combines strategy, design, technology, automation and work management so the systems used to win customers connect with the systems used to deliver for them.

✓ Delivery across APAC ✓ No fake guarantees ✓ Australian-owned ✓ You own your assets

Start with the problem

Have a digital system, customer journey or workflow that needs to work better?

Tell us where the experience or operation breaks down. The four-minute project enquiry helps us recommend the smallest useful first step.

Tell us what needs to work better →

Important updates waiting for you!

Practical ideas for connected customer journeys, digital systems and better work across APAC.